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Emotional intelligence, or emotional quotient (EQ), has become a very popular topic in leadership development. Today, great leaders must offer more than traditional intelligence and technical skills. Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.

Compared to 33 other skills, EQ was found to be the strongest predictor of performance. It explained 58% of success in all types of jobs (TalentSmart), making it a more accurate predictor of workplace success than IQ.

Nearly 3,000 scientific articles have been published on EQ since the concept was first introduced in 1990.  That research has demonstrated that a high EQ boosts career successentrepreneurial potential, leadership talenthealthrelationship satisfaction, and happiness. It matters in every job — because all jobs involve dealing with people, and people with high EQ are more rewarding to deal with.

Emotional intelligence is the other kind of smart.

The Importance of EQ in Business

When competing for a promotion, a high EQ beat out high IQ 75% of the time

71% of hiring managers surveyed say EQ is more important than IQ

59% of hiring managers said they wouldn’t hire someone with low EQ even if IQ is high

One study found 34% higher profit in businesses with high EQ managers

Forbes, 2018

The Science of People Skills

EQ is much more than “playing well with others.” It is a specific set of observable and measurable emotional and social skills that impact how people handle themselves and their relationships. It affects the way you:

  • express and manage yourself
  • maintain social relationships
  • cope with challenges
  • use emotional information in an effective and meaningful way.

Your emotional intelligence is the foundation for a host of critical skills—it impacts most everything you say and do each day.

I have never seen leaders fail for lack of IQ, but have observed more than a hundred who have failed for lack of EQ.

- Bill George

Invest in yourself and enroll today!

My coaching services reflect a passion to help you develop intentionally, pursue excellence, and create a manageable action plan for your career and life. If you have further questions contact me at or call 610-436-3154.

Who wouldn’t want a higher level of emotional intelligence?

Despite its role as a powerful driver of effective leadership, emotional intelligence remains an untapped resource for many people. Nearly 1 in 3 survey respondents (29%) report that EQ is not a focus in their organizations (Human Capital Institute).

The good news is that emotional intelligence is not fixed, but can be cultivated with deliberate practice and training. While no program can get someone from 0 to 100%, a well-designed coaching intervention can easily achieve improvements of 25 – 50%.

The development of emotional intelligence skills is best done one-to-one in a coaching relationship. Coaching begins by learning more about your current level of emotional intelligence competency through the use of an online assessment tool. We then do a “gap analysis” and determine steps which will lead from where you currently are to where you want to be.

Get immediate access to EQ-building tools and resources

In this coaching intensive, I will help you develop your emotional intelligence and provide you with a toolkit of practical strategies that can be implemented immediately.

The program will help you:

  • understand what emotional intelligence is
  • develop skills to raise your EQ
  • increase your self-awareness to see your “blind spots” more accurately
  • face challenges with more composure
  • build and maintain a larger network of supportive social relationships
  • remain accountable for progress and accelerate your leadership development
  • enhance your life purpose, satisfaction, accomplishments, and success

Because we are all different, your personal coaching intensive will be private, customized, and tailored to your unique situation. In this highly interactive program you will learn techniques that will work for you personally. I will provide you with a practical roadmap for increasing your EQ, mastering your leadership, and maximizing your potential – giving you an exceptional edge in life and leadership.

What's included:

1. Personal Awareness

Mastering self-awareness gives you greater control over your emotional decisions and social reactions. This aspect of EQ both informs your thinking and influences how well you connect with others. You have a better understanding of your own strengths and weaknesses, along with greater self-confidence. This helps you to build stronger relationships, succeed at work, and achieve your career and personal goals.

2. Personal Management

This part of EQ training helps you understand and manage your own emotions in positive ways to relieve stress, communicate effectively, overcome challenges, and defuse conflict. EQ also allows you to recognize and understand what others are experiencing emotionally (greater empathy). You’re better able to control impulsive feelings and behaviors, take initiative, follow through on commitments, and adapt to change with greater agility.

3. Social Awareness

Another important factor in raising EQ is understanding how your relationships with others work and why people do the things they do. With higher EQ, you can understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.

4. Relationship Management

The final step in developing a strong EQ is learning how to manage your social environment through your understanding of social relationships. This allows you to proactively solve conflicts and tackle difficult conversations with ease. You know how to develop and maintain good relationships, inspire and influence others, and work well in a team.


Enroll Now

“Your emotional intelligence is the foundation for everything else in your life. If you can get that right, the rest will slide steadily into place.”

Here’s how it works:

We start with an introductory tutorial so you learn emotional intelligence basics and begin to experiment with solving leadership problems that you’re facing using EQ tools. Then once a month, you and I will have a one-hour meeting. If long distance, this can be done via phone (or Skype) call. We’ll get clear on where you are and where you want to go. We’ll examine what’s working and what’s not. I will help you determine exactly what to do next.

Your Assessment

You’ll complete an EQ self-assessment. You’ll receive a computer-generated report of your results. Your results will highlight your strengths and point to areas for development opportunity. We’ll review your assessment results privately –you can decide how much you want to share with others.

Your Feedback Session

I will ensure you have a clear understanding of your EQ results from your personalized report, and then connect your results to a specific and achievable development plan. We will link your test results to your personal goals -demonstrating how increasing specific EQ skills will help you solve organizational problems and reach your career objectives.

Your Development Process

Each month, you will be given specific tasks and assignments to focus on for the following month.  I will select tools and methods that best match your personal learning style to maximize results. The developmental methods I employ are based on scientifically established processes that maximize lasting behavior change, so you receive a significant return on investment.

I provide three private, one-on-one coaching meetings throughout the process. The 3 coaching sessions will be scheduled at your convenience, giving you time to strengthen your “emotional muscles” in between sessions. I will follow-up with you regularly to check in on your progress and keep you on track.

For the entire 3 months, you will have my full attention, unlimited priority access to me, and exclusive accountability to discuss your progress, ask questions, and get advice.

About Dr. Stefani Yorges

I am a psychologist and professional leadership coach. I partner with people who want to rise to their full potential so they can have an increasingly greater impact on others.

I received my Ph.D. in Industrial/Organizational Psychology from Purdue University in 1996. I have been teaching, researching, and consulting on emotional intelligence for more than 20 years. As a certified business coach, I have worked with over 100 clients from more than 30 different organizations.

I provide the education and tools to help you thrive. I share all the best strategies in cognitive science, behavior modification, and psychology that you wouldn’t find on your own. By working with me, you come away with manageable and sustainable action plans for your personal and professional life.

What Others Are Saying

“I found the executive coaching extremely helpful. Eye-opening! Stefani held me accountable for what I committed to work on between our sessions. I really benefited from Stefani’s knowledge and the encouragement she provided. I will reap the rewards for many years to come.”

Jennifer BarrettDirector of Leasing and Development, Liberty Property Trust

“I take my development seriously and see it as a means to grow both personally and professionally. Going through her program helped me to get to a new level of awareness. It’s not just a single book, study, or assessment…the whole package provides results that are, and will continue to be, life changing.”

Lisa PerfettoDirector, Quality Assurance and Operations Support at Independence Blue Cross

“It can often be difficult to analyze oneself and share core thoughts and behavioral motivations with others; Stefani employs a coaching style that is comfortable to engage with, while also being instructive and intellectually challenging. I thoroughly enjoyed working with her and found her observations to be insightful and valuable to me on many levels.”

Charles RayfieldVice President, Corporate Controller at Providence Service Corporation

Coaching can make all the difference

  • It’s fast. I get it – we’re all busy.  You will complete this program in just 3 months.  Because the material is so concentrated, that time may be intense, but that’s part of the effectiveness of the program.
  • It gives you clarity. My coaching intensive will give you a proven structure for increasing your emotional intelligence.  You’ll have the confidence that you’re on the right track because you’ll get laser-focused on exactly what you want to change or accomplish.
  • It’s proven to work for all kinds of challenges. Some programs only focus on health, business, or relationships.  My program is focused on you as a whole person, so this method is effective for any kind of obstacle you want to overcome.
  • It will give you a boost of confidence. You need the assurance and confidence that: (1) HOW you are improving, and (2) WHAT you are changing is going to pay off this year.
  • Having a coach brings support, accountability, and momentum – which guarantee positive results for yourself.

For further questions, contact me at or call 610-436-3154.

Invest in yourself and enroll today!

My coaching services reflect a passion to help you develop intentionally, pursue excellence, and create a manageable action plan for your career and life. If you have further questions contact me at or call 610-436-3154.

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